Insights

Practical guides on websites, AI and technology costs for professional firms. Written in plain English, with sources.

First articles

What we're writing.

  • Ownership

    Do you actually own your website?

    The accounts to check today, and what to do if someone else holds them.

    Coming soon
  • AI

    What an AI receptionist can and can't do for a professional office

    Where AI answering helps, where it doesn't, and how to set it up safely.

    Coming soon
  • Speed

    Why template websites are slow, and what that costs in leads

    How page weight affects phone visitors, and the fixes that matter most.

    Coming soon
  • Accessibility

    Is your website accessible? A plain-English checklist

    Ten checks you can do yourself in under an hour.

    Coming soon
  • Costs

    Cutting your tech bills: free tools that replace paid subscriptions

    Where small firms overpay for email, hosting and software.

    Coming soon
  • Marketing

    Landing page or full website: which one does your ad campaign need?

    How to choose, with examples of each.

    Coming soon

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